Thanks to our holistic concept, we keep the port and people in motion. We are a knowledgeable port manager, public institute and modern service provider, enabling us to guarantee a reliable port infrastructure. Together with our subsidiaries Flotte Hamburg GmbH & Co KG, Cruise Gate Hamburg GmbH (CGH) and Cruise Gate Hamburg Terminal Eigentum Gesellschaft mbH (TEG), we ensure safe transport routes, an attractive cruise ship location and efficient communication both on the water and on land. Innovative technologies and intelligent solutions help us make the port an important economic motor for the entire country – driving the value chain, leveraging development opportunities and strengthening its international position for the long term.
To be ready for the future – preparing for the future
The Port of Hamburg is the logistics centre for the North of Germany and as such one of the supports for economic growth.
Our job is to ensure maximum efficiency, safety and economy in all areas of the port infrastructure. The processes necessary for this are supported by optimised IT and communications technologies.
Committed and future-orientated thinking and trading are the foundation for our day-to-day work: Our aim is not only to provide the conditions for a growing port, rather to actively promote and shape this development. That is the aim of the HPA – this is where all of our efforts come together.
As the responsible institution under public law, we are the point of contact for all questions concerning marine and land-based infrastructure, the safety of shipping traffic, the port railway facilities, property management and the economic development of the port.
Our aim is to promote the locating of industry branches and value added logistics in the port area in order to provide a consistent, long-term increase in value creation in the Port of Hamburg.
Hamburg is Europe's traditional Asia port, but also the gate to Central and Eastern Europe and of course to Scandinavia.
From this position we are seizing our opportunities to further increase port turnover. Here, its not just a question of increased trade with the growth regions, we're also part of a tight regional network. Long-term and trust-based cooperation with the European North Sea ports and ports of the inland waterways network along the lower Elbe mean we are in a very strong position for the future.
The high standard of our work safeguards the long-term success and international position of the port.
This includes a tailor-made and reliable infrastructure, both marine and land-based, as well as future-orientated
transport development.
By networking together all our IT systems our information exchange is even faster and more efficient. Intermodal transport solutions mean that transloading is accelerating. Last and by no means least, is the qualified and motivated manpower that is an essential factor in the port's future success.
The HPA stands at the intersection of the port's daily routine and its future.
Our daily job is to provide a precise and reliable port infrastructure, dependable transport paths and efficient, transparent communication both marine and land-based.
With a view to the future of the Port of Hamburg, we are constantly looking for innovative approaches to allow us to sustainably exploit the growth potential of the port and strengthen and expand its position in the long term. Solution- and future-orientated thinking and trading define our work in all divisions and form the basis for a unifying concept for the Port of Hamburg, both now and in the future.
Breach of law can occur in different forms. Violations of the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtengesetz /LkSG), which include in particular environmental and human rights violations, disregarded safety regulations or corruption offences, are conceivable; The latter includes a whole range of other side aspects in addition to bribery or corruption.
Corruption offenses are primarily characterized by the abuse of a function or position in a company or in an authority in order to gain personal benefits. Corruption is a problem for the entire economy. It undermines trust in the integrity of companies and causes significant damage. At the Hamburg Port Authority (HPA), preventing corruption is therefore an ongoing task; for the management as well as for each individual employee. For this reason, the HPA has set up a committee (committee for the prevention and punishment of compliance violations), which is made up of experienced experts and particularly focused on preventing corruption. It follows a zero-tolerance strategy. Clear guidelines and a code of conduct shall improve awareness. For example, the HPA has developed an internal control system. The ICS contains various measures and rules to prevent corruption. This includes, among other things, the introduction of a Whistleblower System. All external business partners are invited to contact the external Ombudsman if they observe or suspect irregularities or violations of external or internal regulations of any kind. The process description can be found here. Employees also have access to internal reporting points, which include all members of the committee for the prevention and treatment of compliance violations.
Contact:
You can contact Dr Carsten Thiel von Herff on
Phone: +49 521 557 333 – 0
Mobile: +49 151 58230321
ombudsmann@thielvonherff.de
Postal address:
Dr. Carsten Thiel von Herff, LL. M. Sozietät Streitbörger Speckmann
Loebellstraße 4
33602 Bielefeld
The ombudsman receives information or complaints in regards of suspected violations of laws or internal rules of conduct.
The goal is to clarify and prevent legal violations and conflicts of interest. Therefore, legally relevant information and complaints of all kinds are accepted, especially regarding corruption and those in the context of the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtengesetz/LkSG) and the German Whistleblower Protection Act (Hinweisgeberschutzgesetz/HinSchG). Participants in tenders, suppliers or other business partners are welcomed, in particular, to report observed or suspected irregularities in tenders or in connection with construction.
The Hamburg Port Authority introduces environmental guidelines because it is very aware of the area of conflict between port and environment. The aim of the guidelines is to protect and care for natural resources. Moreover, sustainable development must be promoted and environmental protection be firmly positioned in our thinking and approach.
The HPA basis for any environmental management is the binding specification of an environmental policy. The HPA recognises its responsibility for environmental protection explicitly by way of environmental guidelines. The reduction of emissions and consumption, avoidance of waste, increases in efficiency and the improvement of environmental performance are essential corporate goals.
Hamburg Port Authority and its employees are extremely aware of the relationship between the port and the environment. In accordance with our mission to operate, expand and develop the port of Hamburg, we aim to meet the needs and wishes of our customers and users, while being careful to ensure that adverse effects on the quality of life and the environment in the port of Hamburg and its environs are avoided wherever possible.
With this Hamburg Port Authority environmental policy, the company and its employees set themselves the objective of protecting and maintaining natural resources, promoting sustainable development and enshrining environmental protection as a matter of course in everyone's thoughts and actions.
For us, striving to protect the environment is a commitment to current and future generations. Our aim is to minimise the environmental impact of our activities as part of our prescribed statutory procedures. Environmental awareness is extremely important in all areas – from the sparing use of resources, through noise and climate protection, improved energy efficiency and waste management, to water conservation. Hamburg Port Authority has therefore introduced an environmental and energy management system.
Over and above compliance with environmental law, we also set ourselves the objective of continuously improving environmental protection in connection with our activities, thereby also considering the possible environmental effects of the port's stakeholders. We therefore incorporate environmental impact into our decision-making processes. We favour environmentally friendly products and green technologies for economically and operationally acceptable use.
In our company, environmental precautions are not only the job of individuals, but the job of every employee. We promote awareness of environmental and climate protection. We therefore conduct regular training and open dialogue at all management levels of our firm. We expect all staff to act in an environmentally responsible manner within their areas of responsibility.
We seek and maintain open and critical dialogue with the public. We are always grateful for external suggestions for improvement.